Most businesses consist of the owner only or the owner and a few employees. The owner continues to do the same activity whether it is labor or crew management for many years. He gets into the"comfort zone" or "rut" and does the same thing day in and day out.
You need to put your time and energies into growing your lawn business or landscape business. This needs to be directed toward advertising, marketing, or other services.
Good employees are needed to run the daily activities of a lawn business.The things you are doing now.Filling your labor or management position is crucial for your continued growth.
Some people tell me that it's tough or scary to let the employees run a large part of the business.
Yes, it may be uncomfortable but you need to ask yourself "Do I want to be doing the same activity in my business 5, 10, or 15 years from now?" If you do that's fine.
So what we have are 2 choices
1. Do the same activity in your business years from now that you are doing today
2. Put some major responsibility on the eployees and GROW your business.
Number 2 is not easy and can be difficult and stressful.
You have to, have to, have to think about the FUTURE and the end result.
Your business should not become dependent on you. Additionally, I've seen many employees actually do a better job in the position the owner gave up than the owner.
The owner should spend time
3) Making the business more profitable
4) Building relationships w/ customers
5) Internet and website6) Adding additional services
Write a plan and clear objective of how to make a successful lawnbusiness run without you.
Don't just turn your employees lose and say go get em.Make sure they all know their job. Everything will work much smoother thisway.
Give employees titles and certain responsibilities, and hold them accountable. Titles can make employees feel wanted and appreciated. When they do something good, acknowledge it and praise them. If they screw up, introduce them to a better way to avoid the problem the next time. Encourage them to ask questions.Tell them there are no stupid questions just stupid mistakes.
You must listen to their needs not just hear what they are saying. Ask them occasionally, "Do you see any areas that can be improved upon or do you have any suggestions to make the business run smoother?" Ask them about the chemistry of the crew such as "Is there someone here slowing the crew down or is a disruption to the performance?"
We talked about the comfort zone earlier. I want to share with a short story..
There was a native tribe in South America who had been dying prematurely from a strange sickness for many generations.Scientists were sent in to find out the cause of the strange disease. It was finally discovered that the disease was caused by the bite of an insect, which lives in the walls of their homes.The natives had several options:
(a) They can destroy the insects with insecticides
(b) They can destroy and rebuild their homes
(c) They can move to another location where there are no such insects
(d) They can continue to live at the same place and die early, as they had been doing for generations.
The saddest thing is that they chose to remain as they were and died early.
THE POINT IS- It is sad that most people have fear and don't like change. They are comfortable with what they are, where they are, and they would rather die than change. The comfort zone is a dangerous place to be in, and you may not even realize that you are in it.
You have all this money invested in equipment and if you are doing the same activity in the business that you really aren't happy doing, you have actually "Bought Yourself a Job". Please don't make that mistake.
Best of Luck
Kevin Whiteside is the owner and editor of LawnForum.com Monthly,an online newsletter and website for lawn and landscape professionals.Get a FREE subscription here mailto:LawnForum@aweber.com
He is also the author of "Turn High Grass Into Cold Cash- How to Start the Ultimate Lawn Business" http://www.GrassToCash.com
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