This is a bottom-line environment.
Decreasing the downtime of revenue producing employees is a major concern. Efficiency, effectiveness, productivity gains, lowering expenses and increasing ROI are words we are all hearing more of these days. Yet "Sales and Marketing Management" magazine says that less than half of today's sales forces have ever sold during the type of economic market we are currently facing.
Investment
Aside from the obvious investment in training, sales professionals are provided with tools to help them become and remain competitive in their sales efforts. These include technology tools such as cell phones, beepers, laptops and now wireless PDAs. All at an additional investment.
But technology is simply an accelerator. Understanding and applying organizing principles is what helps propel staff into increased productivity.
Understanding organizing principles and processes
Learning key organizing principles is one of the most important elements to success. It involves understanding the big picture while executing the small detail. It's synergistic. Yet all too often my clients think that getting or giving staff just one more tool is the key. The magic pill.
Principle-based organizing teaches the big picture and how it works to your advantage. Once this is understood, applying the process' becomes more meaningful and easier. The tools, in turn, accelerate the process. Does staff know the basis of all time management programs? Do they know their paper management style? If the answers to these questions are understood and the principles applied, then tools can be used to speed things along.
Learning the formula
'Organizing 101' isn't a course most of us have taken. From the time a child starts school to the day they become a contributing adult in a working environment, they struggle first to understand how to get organized and then how to remain that way. They clearly see the benefits, but chances are they have never had the training, knowledge or role models to help them.
S2P2M2 is a formula I share with clients in order to help them remember the big picture. Set up a System. Practice the Processes. Manage and Maintain. Is your sales force using a similar equation for success?
Copyright 2002. Cynthia Kyriazis. All rights reserved.
Cynthia Kyriazis is an organizing and time management consultant, trainer, speaker, coach and author with over 20 years management experience in multi-unit corporations. Organize it, a division of Productivity Partners, Inc. is an organizational training firm she founded in 1995 and has been serving Fortune 500 clients ever since. Cynthia works with business and their employees to help improve performance and realize productivity gains.
Cynthia has appeared in the Philadelphia Inquirer, Kansas City Star and the Legal Intelligencer. She currently serves as Secretary on the Board of Directors for the National Association of Professional Organizers (NAPO), member of the National Speakers Association (NSA), member of the Kansas City of the International Society for Performance Improvement ? (ISPI-KC) and consultant to the American Coaching Association.