The first thing any business organization owes itself is
self-perpetuation. This means survival. And true survival means
success. To achieve this, every business finds and keeps
satisfied customers. This is true whether on-line or off-line.
This is the only path to survival.
Considering the importance of this fact I'll be offering, in this
article, some simple tips to help you acquire a constant in-flow
of new and satisfied customers.
One fast, easy and free way of getting new customers as a
home-based business entrepreneur is through referrals.
Recommendations from satisfied, existing customers. It is a
confirmed fact that a vast majority of clients would rather hire
or buy from those recommended by someone they trust. This could
be a friend, a family member or business associate.
How do you then get your current customers to offer you this free
tool of acquiring new customers? The following tips will come
handy. They have worked and will continue to work any day.
1. Keep Your Current Customers Satisfied: This is obvious.
No one wants to make a referral that will foul up his or her
relationship with a friend or a relation. Customers will
obviously give referrals only for business people whom they
trust. Keeping this in mind, do your best therefore to do a
great job that will keep your existing customers satisfied.
Ensure that your product or service fulfils what you claim it to.
Customers are always looking for a good deal. When they are
satisfied with what you offer them, they will be eager to tell
others about you. Now think about it yourself, who will be ready
to purchase from when faced with an option? A faceless
entrepreneur you come across online or one that a friend of
neighbor referred?
2. Deliver More Than You Promised: One sure way of keeping
your customers satisfied and making an indelible impression on
them is by delivering more than you promised. Build value into
your offers. Offer more bonuses. Strike a favorable poise.
Deliver customers' products ahead of time. Etc. The more you're
able to impress your customers in your business relations, the
more they will be ready to give referrals for you.
3. Stay In Touch: Another way of getting referrals is by
keeping in touch with your current customers. Develop a system
of always contacting your customers. Offer good customer support
system. Follow up on those who have purchase your products.
Know how they are faring with your products - how the products
have helped them solve their pains. Ask how you can be of
further help. Aim always to establish a better, deeper and
longer lasting relationship with your customers. As you do this,
your customers will appreciate your good gesture and being
satisfied they will be ready any day to refer you to others.
The above tips though simple and obvious to all are not being
used by many. But you have them at your finger tip now. Work on
them and work with them. You will be the better for it. The
bottom-line is keep your customers satisfied and they will take
care of you.
To your success.
Chadrack Irobogo
http://ideas4profit.250free.com
Copyright ? Chadrack Irobogo 2005. All rights reserved
For Chadrack Irobogo's FREE email course
"Success-Sure-Steps To Making The Internet Your Own Money
Machine!" and for more proven and tested tactics and strategies
to help you generate real and consistent revenue online even on a
shoestring visit: http://ideas4profit.250free.com/ez.html
or send a blank email now mailto:profit-ideas@sendfree.com
* You have free reprint rights to this article. Feel free to
post it to your website, in your email promotions etc as long as
the resource box is not altered.